Customer Care
With our onsite support services, XySyst IT Solutions field support engineers will take care of your IT systems with preventive and reactive tasks. Field support engineers are available when needed by appointment or on full-time basis to meet your specific needs and maintenance strategy.
Onsite IT support service is our own personal favourite mainly because we get to see our clients face to face and develop a closer relationship with them.
Highest priority response time when offsite
Improve operational efficiencies
Proactive Management
A team of dedicated trained and qualified Helpdesk engineers
No call out charges for support work
Server & Network Monitoring
Maintenance of workstations, laptops
Increased reliability - server & network monitoring detects incidents usually before they can affect your business.
Dedicated Account Manager
Companies interested in outsourcing their IT to a professional group of skilled engineers
Have onsite IT staff with the cost of a part time Network Administrator
Companies who want to proactively and regularly maintain their IT environment
ompanies who has users with a need for onsite desktop support
IT Planning and Management
